The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.  The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards^® and International Business Awards®. 

Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on Friday, March 3.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements.  

DreamHost’s Technical Support department has hired more expert support agents and optimized its core operations. By doing so, average daily wait times for customers contacting the department via email have been reduced by 50% without affecting first-contact resolution rates. The number of customers served in under one hour via email has increased by 16%, resulting in a total of over 70% of DreamHost’s customers 

receiving help through email within one hour. Efforts will continue until DreamHost achieves the goal of near-instant response to technical support inquiries that we call “Wait Time Zero!”

About DreamHost

Since 1997 DreamHost has helped individuals, small businesses, entrepreneurs, and developers worldwide bring their dreams to life on the Internet. A leader in Managed WordPress hosting, DreamHost is the home of over 1.5 million websites, WordPress blogs, and applications for designers, developers, and small businesses, and has over 400,000 happy customers. Supporting the open source community with dedicated resources and a passionate team, DreamHost believes in the power of the Open Web and the people that make it happen. Learn more at DreamHost.com.

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

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BREA, California—December 9, 2022—DreamHost®, a global leader in web hosting and Managed WordPress services, announced today that it has been honored as a Top Workplace for 2022 by The Orange County Register.

The 15th annual Top Workplaces list consists of public, private, not-for-profit, and government employers in Orange County, California, with at least 25 employees. Employees were invited to take a five-minute survey, managed by program partner Energage, that measures their overall job satisfaction and engagement. Recognition is awarded in three categories: large company, 500 or more employees; mid-size, 100-499 employees; and small-size companies, with 99 or fewer employees.

DreamHost was honored in the mid-size category for 2022.

“At DreamHost, we take customer success online very seriously, but we don’t take ourselves too seriously. ‘Be fun and irreverent’ is one of our company’s core values,” said Ed Wesley, Vice President of People at DreamHost. “People come to work for 40-plus hours each week; that’s a lot of time! DreamHost’s People team focuses on internal team member success and works hard to ensure that our people are cared for and are provided a safe, empowering place to succeed.”

For the complete 2022 list, visit https://topworkplaces.com/award/ocregister.

About DreamHost

DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 small businesses, developers, and content creators the tools they need to own their digital presence. Powered by an experienced team of web professionals, DreamHost is committed to helping its customers find success on the Open Web with dedicated support resources and top-tier talent. Founded in 1997, DreamHost is a fully remote organization with team members worldwide.  Learn more at DreamHost.com.

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MADRID, Spain & BREA, California—April 12th, 2021—Search Engine Optimization (SEO) tools provider marketgoo has partnered with DreamHost, a global leader in web hosting and Managed WordPress services, to deliver customized SEO guidance to online businesses worldwide. DreamHost’s SEO Toolkit is powered by marketgoo, enabling any DreamHost customer to grow their business by optimizing their site for higher visibility within search results, directing more traffic to their websites to help their businesses find success online.

“We’re focused squarely on helping website owners attract new customers, captivate existing customers, and grow their online businesses,” said Micah Sachs, SVP Product at DreamHost. “Our user-friendly SEO Toolkit puts expert-level guidance into the hands of DreamHost users worldwide, empowering them to take control of their web presence and dramatically boosting their ability to be found online. marketgoo has built a best-in-class service that we’re thrilled to be able to share with the hundreds of thousands of website owners who have chosen to make DreamHost their online home.”

DreamHost customers can now generate comprehensive SEO audits, download website evaluation reports, and act upon easy-to-read results and instructions that will help guide their digital strategy. No previous SEO experience is required for users of the DreamHost SEO Toolkit, which is available both as a web application and as a WordPress plugin.

DreamHost’s marketgoo-powered SEO Toolkit is ideal for customers who want to improve their traffic and rankings on Google search results without relying on prohibitively expensive consultants. DreamHost’s SEO Toolkit scans users’ websites continuously to discover opportunities for improvement. Users are presented with regularly-updated website reports and a custom-made website improvement plan with prioritized tasks and step-by-step instructions that walk even the most novice of web users through the process of optimizing their websites.

Features include:

• User friendly, step-by-step search engine optimization plan
• Tools and recommendations focused on increasing sites’ quality traffic and inbound links
• Analytics to help track improvements’ results over time
• Competitor tracking
• Mobile Optimization and improvements
• Monthly SEO reports
• Google Analytics integration

“We have been close to DreamHost for many years, and what has always drawn us to them is their strong culture, which is very similar to ours. This partnership is powered by our mutual commitment to guiding customers to online success and at marketgoo we’re all excited to be working closely with such a passionate team,” said Wences García, CEO of marketgoo.

SEO Toolkit is now available to all DreamHost customers. More information is available at https://www.dreamhost.com/products/seo-toolkit/

About marketgoo

marketgoo helps web presence providers grow their businesses by providing white label SEO tools for them to resell to their customers and enable their online success. Founded in 2012, marketgoo is a fully remote company with a mission to provide impactful digital products and build an enduring culture. For more information, please visit marketgoo.com.

marketgoo contact: Larissa Murillo | press@marketgoo.com.

About DreamHost

Since 1997 DreamHost has helped individuals, small businesses, entrepreneurs, and developers worldwide bring their dreams to life on the Internet. A leader in Managed WordPress hosting, DreamHost is the home of over 1.5 million websites, WordPress blogs, and applications for designers, developers, small businesses, and has over 400,000 happy customers. Supporting the open source community with dedicated resources and a passionate team, DreamHost believes in the power of the Open Web and the people that make it happen. Learn more at DreamHost.com.

DreamHost contact: Brett Dunst | brett.dunst @ dreamhost.com

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DreamHost’s new “Pro Services” connect website owners with experts in the areas of website design, marketing, software management, and front-end web development.  Each of these services pair DreamHost users with professionals and subject matter experts committed to helping them achieve their online goals.

DreamHost Pro Services

Website Design Services

• Professional Website Design
  • Harness a team of expert web designers and developers to build a beautiful WordPress website with a polished brand identity

Website Marketing Services

• SEO Marketing
  • Get regular website and monthly blog content paired with ongoing on-site optimizations to help rank higher in search engines
• Social Media Marketing
  • Create and optimize a business’ social media presence with custom strategy and monthly content creation

Website Management Services

• Professional Website Management and Monitoring with DreamCare
  • 24/7 professional website monitoring, automatic software and security updates, and monthly reporting
• Website Performance Optimization
  • Receive optimizations tailored to any site’s unique needs to improve website performance
• Incoming Website Transfers
  • DreamHost will migrate and import any website from any other host
• Website Tech Updates
  • DreamHost will upgrade outdated and insecure web software as available
• Hacked Website Repair
  • Security experts will work to remove malware and restore websites from healthy backups

Website Development Services

• Web Development Experts for Hire
  • On-demand access to skilled web developers for any custom front-end work

“Our customers rely on us to be their trusted online partner.  Whether they’re just getting started, looking to attract more traffic to their websites, or optimizing their sites to better serve the needs of their own customers, we’re able to meet them at any phase of their business’ growth,” said Paul Mosley, DreamHost’s Pro Services Manager.  “We’re proud to be able to provide them with these hands-on services from experts, and look forward to growing our suite of Pro Services in the months and years to come.”

DreamHost’s Pro Services are available immediately to all DreamHost customers.  Learn more at https://www.dreamhost.com/pro-services/

About DreamHost

DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 businesses, developers and content creators worldwide the tools they need to own their digital presence. Powered by a strong team of industry experts with nearly two decades of advanced web experience, DreamHost is a leader in Managed WordPress hosting. Supporting the open source community with dedicated resources and top-tier talent, DreamHost believes in the power of the Open Web and the people that make it happen. Founded in 1997, DreamHost is based in Orange County, California. Learn more at DreamHost.com.

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LOS ANGELES, California—January 14th, 2021—DreamHost®, a global leader in web hosting and Managed WordPress services, announced today it has partnered with small business lending network, Lendio, to provide Paycheck Protection Program (PPP) application guidance to small businesses.

Lendio will work to assist DreamHost’s business customers based in the United States with applications for funds recently made available in the latest round of the US government’s Paycheck Protection Program (PPP).

DreamHost customers who apply for a PPP loan through Lendio will gain access to a dedicated loan specialist who will act as a guide throughout the application process.

Lendio’s reputation for simplifying the funding process and its commitment to delivering results made the company the natural choice to help DreamHost’s small businesses apply for and gain funding during this critical time. Lendio helped business owners gain access to more than $8 billion in PPP loan approvals throughout the duration of the program in 2020.

“The PPP can offer a critical lifeline to qualifying small businesses that may be struggling to survive as the world comes to grips with the economic realities of this global pandemic,” said Ho Yun, DreamHost’s VP, Finance. “We’ve made available a number of resources to help our customers survive and grow during this challenging time, and we’re pleased to be able to add Lendio’s expert, personalized guidance to help support the small businesses that have chosen to make DreamHost their online home.”

In addition to PPP support, DreamHost customers also have the option of working with Lendio’s experts to obtain more traditional business financing. Lendio’s team works to match small businesses with lenders from its extensive network suited to meet the business owner’s unique funding needs.

DreamHost customers can learn more at https://lp.lendio.com/dreamhost

About DreamHost

DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 businesses, developers and content creators worldwide the tools they need to own their digital presence. Powered by a strong team of industry experts with nearly two decades of advanced web experience, DreamHost is a leader in Managed WordPress hosting. Supporting the open source community with dedicated resources and top-tier talent, DreamHost believes in the power of the Open Web and the people that make it happen. Founded in 1997, DreamHost is based in Orange County, California. Learn more at DreamHost.com.

About Lendio

Lendio is the nation’s leading small business loan marketplace. With its diverse network of lenders, Lendio enables small business owners to apply for multiple loan products with a single application. To date, Lendio has facilitated over 200,000 small business loans for $10 billion in total funding, including $8 billion in PPP loan approvals as part of government COVID-19 relief. Lendio is a values-driven organization striving to provide equal access to capital to underserved communities and America’s smallest businesses. For every new marketplace loan Lendio facilitates, Lendio Gives—an employee-contribution and employer-matching fund—provides a microloan to a low-income entrepreneur around the world.

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LOS ANGELES, California—July 14th, 2020—DreamHost®, a global leader in web hosting and Managed WordPress services, announced today it has joined the MobileCoin Foundation. Supporting DreamHost’s mission of supporting small businesses worldwide, the MobileCoin cryptocurrency will provide an inexpensive, easy-to-use, and secure global payment platform.

Traditionally most cryptocurrencies have relied on a tech-savvy user base and bloated network clients to handle complex tasks like key management and transaction validation. MobileCoin offloads much of this processing-intensive work to a series of decentralized and encrypted processing nodes across the internet to deliver true ease-of-use to applications that can seamlessly integrate MobileCoin transactions.

DreamHost runs several of these MobileCoin processing nodes and is committed to launching more as increasing user adoption grows the needs of the network over time.

“We’re excited about MobileCoin’s team and their vision to bring to market the world’s first easy-to-use, highly-transactible cryptocurrency,” said DreamHost CEO Michael Rodriguez. “Any open source project that makes it easier and less expensive for our international customers to send and receive payments securely is something we’re proud to support.”

With transaction times of ten seconds or less and no international fees, MobileCoin presents small business owners with a new and exciting option for sending and receiving payments. DreamHost will offer advice and guidance to the MobileCoin team through its seat on the Foundation’s Technical Advisory Committee and looks forward to seeing its many small business customers take advantage of this new payment technology.

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LOS ANGELES, California—April 7th, 2020—DreamHost®, a global leader in web hosting and Managed WordPress services, today unveiled a free tool designed to ease the burden of migrating data between WordPress providers.

All new Shared Website Hosting customers and new customers of DreamPress—DreamHost’s DreamHost’s Managed WordPress offering—will now have access to a plugin that automates the process of migrating their WordPress sites to DreamHost. This free plugin, powered by technology from BlogVault, will move WordPress website content, themes, plugins, and configurations between WordPress sites up to 80 percent faster than similar tools.

Traditionally, moving WordPress websites between hosting providers has been a largely manual process, daunting and often intimidating for users at any skill level. Website owners have often had to rely on software developers or advanced WordPress consultants to help migrate their data across the web, forcing small business owners to incur the additional costs of outsourcing their migration.

By bringing the power of automation to WordPress users, DreamHost has condensed a number of complicated technical processes into a simple web-based roadmap that can be traversed with just a few clicks. WordPress sites of all sizes across all hosting providers can now migrate to DreamHost through a series of simple, easy-to-follow web-based prompts.

“Data portability is an integral part of the continued success of the Open Web,” said Brett Dunst, DreamHost’s Vice President of Corporate Communications. “Widely-adopted, powerful open source tools like WordPress are supported by user-generated content that is, by its nature, never anchored or locked down to a single provider. Making tools available to WordPress users that help enable this portability is key to the future of user-generated content, and is something we’re proud to offer.”

Automated WordPress migrations launch today for all DreamHost customers currently using Shared Website Hosting and its managed WordPress hosting service, DreamPress. More information is at https://dreamhost.com/features/free-wordpress-migrations/.

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LOS ANGELES, California—November 25th, 2019—DreamHost®, a global leader in web hosting and Managed WordPress services, has signed on to support The Web Foundation’s “Contract for The Web,” continuing its commitment to help shape and promote the principles previously outlined by the inventor of the world wide web, Sir Tim Berners-Lee.

The contract is a formal agreement among governments, companies, and citizens of the world to keep the internet accessible and safe to all while minimizing misinformation and human indignity. It represents a global action plan to safeguard the web as a force for good. The full text of the contract elaborates on nine core principles that provide guidance for all parties to help ensure that the web remains a safe and empowering resource for everyone.

The final contract represents the outcome of a thorough process of deliberation and negotiation among five working groups comprised of over eighty experts representing academia, government, business, and civil society organizations worldwide. DreamHost was a proud voice among these groups, working to achieve understanding and consensus across a variety of interests. After a public comment period, a core working group assembled the final text of the contract.

“We first signed on to support The Web Foundation’s seven principles in January and have worked tirelessly since then among these working groups to build a contract that keeps the web open and available while respecting privacy and individual user rights,” said Brett Dunst, DreamHost’s Vice President of Corporate Communications. “We’re committed to helping our customers find success online, and a welcoming internet that prioritizes open access and user privacy is key to helping those users attract and captivate their own customers while growing their online businesses.”

The final text of the contract can be found at https://contractfortheweb.org/.

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LOS ANGELES, California—October 1st, 2019—DreamHost®, a global leader in web hosting and Managed WordPress services, has today launched an integration of G Suite, Google’s set of intelligent apps—Gmail, Docs, Drive, Calendar, Hangouts and more—designed with real-time collaboration and machine intelligence to bring people together and help them work smarter and safer. In providing access to powerful tools like G Suite, DreamHost maintains its laser-like focus on helping its customers find success online.

Website owners rely on email addresses attached to their domain to present a professional image to their visitors. Today’s news means that DreamHost users can now bring the domain of their choice to Gmail, which provides advanced email with a huge inbox, lightning-fast search, built-in instant messaging, voice calling, and video chat. Users can send and receive email using Gmail’s web-based client, or via the mail client of their choice using IMAP or POP.

Google’s industry-leading AI is baked into G Suite with features like Smart Compose, Explore, Quick Access, Nudging and Smart Reply. G Suite gives businesses tools that provide transparency and help them confidently secure their data.

“As dedicated users of G Suite ourselves, we understand first-hand the value that it brings to anyone who relies on the web to run a business,” said Justin Lund, DreamHost’s Director of Product. “We were early adopters of G Suite’s apps over a decade ago, and we’re thrilled to be able to offer G Suite for all of our users today. Bringing this level of power to your own domain name is something that our users are going to find extremely beneficial.”

“We are excited to work with DreamHost to bring the power of G Suite to their customers,” said Kevin O’ Kane, Managing Director of Partnerships at Google Cloud. “Google Cloud is always looking to integrate with standout partners to help businesses build trust with customers, collaborate, and succeed in the cloud.”

“G Suite Basic” is available for $6 per month per user and includes 30GB of online storage. “G Suite Business” bumps the storage up to 1TB, and grants unlimited storage for domains with five or more users. All G Suite users, regardless of subscription tier, have access to Gmail and the rest of G Suite’s full stable of web-based productivity tools.

G Suite is available immediately to all DreamHost customers with at least one DreamHost-hosted domain, and can be added to accounts from within DreamHost’s customer control panel.

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LOS ANGELES, California—June 18th, 2019—DreamHost®, a global leader in web hosting and Managed WordPress services, has today launched the latest version of DreamPress, its powerful managed WordPress platform.

In addition to countless under-the-hood performance improvements, DreamPress, DreamPress Plus, and DreamPress Pro now include access to an isolated website staging environment.

DreamPress’ staging environment is a private WordPress installation that allows WordPress designers, developers, and content creators to safely preview their website changes and additions before copying those alterations live to a public, production environment. This provides a private website preview buffer for the “move fast and break things” crowd, and brings a virtual safety net to WordPress website development.

DreamHost also now includes automated backups, created on each staging push to production. In the unlikely event that live content doesn’t match its staged counterpart, changes can be rolled back at a moment’s notice.

“DreamPress’ latest release sets the stage for our users to do great things!” said John Robison, DreamHost’s Director of Product, Managed WordPress, emphasizing the word ‘stage’ in a way that would cause any dad joke enthusiasts within earshot to start high-fiving each other. “WordPress’ most passionate users have told us that the safety and security of a WordPress staging environment is essential to their workflows, and we’re proud to deliver it today as a standard feature of all our managed WordPress packages.”

DreamPress hosting plans start at $16.95 per month and can scale quickly, with options to handle over a million monthly visitors while providing a top-tier managed WordPress hosting experience.

DreamPress’ latest release launches today and is available to both new and current DreamPress users.

More information is available at https://dreamhost.com/dreampress.

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LOS ANGELES, California—April 16th, 2019—DreamHost®, a global leader in web hosting and Managed WordPress services, has today launched hosted email as a standalone product for domain owners who need solid and reliable email, and who may not have an immediate need for website hosting.

Each email box includes full IMAP access for true data portability, 25GB of storage, a modern webmail experience free of advertisements, and full and complete integration into DreamHost’s bespoke account control panel.

“When it comes to establishing an online presence, we’ve seen many users register domain names with a plan to create websites weeks, or even months in the future,” said Justin Lund, DreamHost’s Email Product Manager. “In the interim, many express an interest in dedicated hosted email services. Today we’re happy to be able to bring over two decades of email experience to a service offering built around that very specific need.”

Individual email addresses at DreamHost start at $1.67 per month, per mailbox, when paid annually. Users may register domains with DreamHost directly, or may use domains registered elsewhere to host their email.

Dedicated email hosting from DreamHost launches today and is available to both new users and existing DreamHost users whose hosting service may not already include email.

More information is available at https://www.dreamhost.com/products/email/.

About DreamHost

DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 businesses, developers and content creators worldwide the tools they need to own their digital presence. Powered by a strong team of industry experts with nearly two decades of advanced web experience, DreamHost is a leader in Managed WordPress hosting. Supporting the open source community with dedicated resources and top-tier talent, DreamHost believes in the power of the Open Web and the people that make it happen. Founded in 1997, DreamHost has offices in Los Angeles and Orange County, California and in Portland, Oregon. Learn more at DreamHost.com.

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LOS ANGELES, California—January 8th, 2019—DreamHost®, a global leader in web hosting and Managed WordPress services, is pleased to announce its commitment to the principles outlined in a “Contract for the Web” created by the inventor of the world wide web, Sir Tim Berners-Lee.

The full text of the contract, designed to hold governments, companies, and citizens of the world to keeping the internet accessible and safe to all while minimizing misinformation and human indignity, is slated to be complete in May 2019. By that time fully half of the world’s population is expected to have access to the internet. Berners-Lee and his World Wide Web Foundation are currently asking governments, companies, and individuals to commit to the contracts’ outlined principles.

“When we first learned of the ‘Contract for the Web,’ signing on in support of its principles was imperative,” said Brett Dunst, DreamHost’s vice president of corporate communications. “These principles represent views and practices that have been ingrained in DreamHost’s culture since our earliest days. DreamHost has always been passionate about an Open Web that values safety, privacy, and accessibility — that’s what this contract is fighting for.”

Joining entities like Google, Facebook, and Cloudflare, DreamHost is one of the first in the Managed WordPress world to sign on in support of the “Contract for the Web’s” principles. In the future, Berners-Lee and his World Wide Web Foundation are hopeful that the contract’s principles could eventually be adopted by the United Nations or the G7. The contract is sponsored and promoted as a part of the Foundation’s “For the Web” campaign.

“Supporting a free and open web just makes sense. Something as powerful as the web requires constant protection, and this contract represents a strong step in that direction. Providing affordable access, respect for personal information, and embracing empowering technologies…these are not unreasonable or difficult things to offer. These principles ensure that the web will continue to work for humanity, not against it,” said Dunst. “The internet is our present and our future, and DreamHost will always do its part in ensuring it’s open and safe for all users.”

The principles can be found on https://contractfortheweb.org/ where internet users are being encouraged to sign on behalf of themselves and their businesses.

About DreamHost

DreamHost is a premier Managed WordPress hosting provider, giving over 400,000 businesses, developers and content creators worldwide the tools they need to own their digital presence. Powered by a strong team of industry experts with nearly two decades of advanced web experience, DreamHost is a leader in Managed WordPress hosting. Supporting the open source community with dedicated resources and top-tier talent, DreamHost believes in the power of the Open Web and the people that make it happen. Founded in 1997, DreamHost has offices in Los Angeles and Orange County, California and in Portland, Oregon. Learn more at DreamHost.com.

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